Thank you for visiting and shopping at Black Ops Performance. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

 

Shipment processing time

 

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

 

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

 Shipping charges for your order will be calculated and displayed at checkout. 
 

Delivery delays can occasionally occur.

 
Shipment to P.O. boxes or parcel lockers

Black Ops performane does not ship to PO boxes or parcel lockers, our items are simply too large. Please provide an adress capable of accepting large goods.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Customs, Duties and Taxes

 

Black Ops Performance is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

 

Damages

 Black Ops Performance is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

 

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

 

We currently do not ship outside Australia, please contact us via info@goblackops.com.au if you wish us to quote shipping to international destinations